Soporte

We work closely with you as a strategic partner to continuously evaluate and improve your systems and processes. Our support and assessment service focuses on ensuring the operational continuity of your business while maximizing efficiency opportunities.

Our functional support services in WMS, OTM and GTM are not only focused on solving technical problems, but also on ensuring the operational continuity of logistics and process improvement. Some features of our support services.

• Language English and Spanish
• Different models that cover from working days to 24×7
• Served by expert tool professionals
• Coverage in the same time zone
• Support in communication with Oracle through MOS
• Ticket tracking through proprietary LAD-Services tool

Having the right support for these tools is essential to maximize their performance and obtain the following benefits:

  • Continuous optimization of logistics processes.
  • Reduction of operating costs.
  • Improved supply chain accuracy and efficiency.
  • Rapid adaptation to market or regulatory changes.
  • Personalized attention and quick resolution of technical problems.

In today’s fast-paced business world and highly dynamic logistics environment, supply chain optimization is critical to maintaining competitiveness and long-term success. In this regard, maintaining operational continuity of logistics systems is crucial.

At our logistics consultancy, we are committed to providing you with comprehensive, quality support to help you optimize your supply chain and achieve your business goals. Contact us today to find out how we can be your trusted partner in your company’s logistics success!

In summary, our logistics / IT assessment services include:

• WMS, OTM and GTM software assessment
• Detailed description of identified gaps (GAP)
• Specific improvement proposals adapted to your needs.
• Design of a solution architecture to implement the proposed improvements.
• High-level estimate of the expected benefits of implementing these improvements.
• Business impact vs. effort matrix for each of the improvements

In our long journey at LAD-Services, we have come across many companies that do not take full advantage of their logistics systems, which prevents them from achieving their objectives, such as the

  • Cost reduction,
  • Increased level of service,
  • Improved productivity
  • Establishing long-term relationships with suppliers
  • Among others.

At LAD-Services, we specialize in addressing this issue through a comprehensive logistics assessment approach. We start by evaluating the performance of your tools from technical to process and strategic aspects. We identify gaps and areas for improvement and then propose concrete and effective solutions to help you achieve your goals.

Our team of logistics experts employs a rigorous and successfully proven methodology. We analyze every stage of your supply chain, from raw material procurement to final delivery to the customer. We use advanced tools and process mapping techniques to identify inefficiencies, bottlenecks and opportunities for improvement.

Trust LAD-Services to optimize your supply chain and take your business to the next level – contact us today to start transforming your logistics!